Refund Policy
Last updated: August 30, 2026
1. Subscription Refunds
Pro subscriptions are billed monthly or annually. If you are not satisfied with the Service, you may request a refund within 7 days of your initial purchase or renewal. After 7 days, no refunds will be issued for the current billing period, but you may cancel to prevent future charges.
2. Credit Pack Refunds
Credit packs are digital products that are consumed immediately upon purchase. Due to the nature of digital goods, credit pack purchases are non-refundable once the credits have been added to your account.
3. How to Request a Refund
To request a refund, contact us at [email protected] with:
- Your account email address
- The order ID or transaction date
- The reason for your refund request
We will review your request and respond within 5 business days.
4. Cancellation
You may cancel your Pro subscription at any time through your account dashboard. After cancellation:
- Your Pro benefits will remain active until the end of your current billing period.
- You will not be charged for the next billing cycle.
- Your account will automatically downgrade to the Free plan.
- Any unused credits will remain in your account.
5. Exceptions
We reserve the right to issue refunds outside of this policy on a case-by-case basis, such as in the event of Service outages or technical issues that prevented you from using the Service.
6. Contact
For refund requests or questions, contact us at [email protected].